Toolaby Wall

Money

Who charges, the fee, tax, refunds and cancelling.

  • Who charges. You. Checkout, the charge, refunds and disputes are on your Stripe account; the buyer sees your name on the statement.
  • The fee. A percentage per sale, taken as a Stripe application fee at payment time. Nothing monthly, nothing on refunds — the fee is returned when you refund.
  • Tax. Yours, as the merchant. Turn on Stripe Tax in your account if you want it collected.
  • Cancelling. Buyers cancel from their account page through Stripe's billing portal on your account. Enable the portal once in your Stripe settings.
  • Refunds. From the customer's row, or from Stripe: either way the licence is revoked and your server hears about it if it listens.
  • Disputes. A chargeback suspends the licence while it is open — the buyer's extension stops at its next check — and you are told, with the date to respond by in Stripe. Won, the licence is active again; lost, it is revoked. Your server hears payment.disputed and dispute.closed.

Coupons

Under a tool's Pricing: a code a buyer types at checkout — a percentage or an amount off, once, for some months of a subscription, or every payment, with a cap on uses and an expiry, and for first-time buyers only if you like. It is a coupon and a promotion code on your Stripe account, restricted to that tool's product; Stripe is its only store. Retire it and it stops redeeming at once.

The Overview

The dashboard's Overview is Stripe's own frame: gross volume drawn large, net volume after refunds and fees, refunds, purchases and subscriptions, each against the period before — and the funnel only the Wall can see, from installs to purchase. Money is read from Stripe charges tied to your tools, so your account's other business is never counted.

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